Shipping & Returns
Shipping
Where we ship
We currently ship to the United States and selected international countries.
Processing time
Orders are processed within 1–2 business days.
Delivery time (US)
Most US orders arrive within 3–7 business days after shipping.
Shipping cost
- Free US shipping on orders of 2 bottles or more
- $4.50 flat-rate shipping on single-bottle US orders
- International shipping rates are shown at checkout
Tracking
Once your order ships, you’ll receive a tracking link by email.
Returns & Guarantee
We offer a 60-day money-back guarantee.
If you don’t see improvement or you’re not satisfied for any reason, contact us within 60 days of delivery and we’ll refund your purchase price.
How it works:
- Email us at: support@healteehair.com
- Include your order number
- We’ll take care of the rest
No complicated forms. No hassle.
Damaged or Missing Orders
If your order arrives damaged or hasn’t arrived within the expected timeframe, contact us and we’ll make it right.
Important notes
- Refunds apply to product cost only, shipping fees are non-refundable
- Limit one refund per customer